CCS Help Desk service reduces IT costs by as much as 50% and streamlines the management of your organization’s dynamic workforce. Our help desk team becomes familiar with your environment and the software your company uses. As a result, we simplify end-user support, allowing your organization to focus on your clients and core business objectives.
CCS Help Desk provides a single point of contact for managing all your end-user requests for both Windows and Mac systems. From printing, remote desktop support services, software support and mobile devices, our award winning help desk support team provides you with a reliable and cost effective IT support solution to:
- Improve and enable end-user efficiency
- Establish predictable monthly costs
- Improve network security
- Manage end-user desktops, laptops, and mobile devices
- Standardize help desk support with consistent operating procedures and response time